If the booking is cancelled later than three days prior to arrival then a charge equal to the full booking amount will be made. In the event of a no show or booking reduction (after arrival date) the full cost of the booking will be charged.
Additional Check-in Notes
Check-in before 5.00 pm or after 6.00 pm is preferred, please contact by phone if this is difficult. Check-out is 10.30 am on date of departure.
Alternative check-in and check-out times are possible by prior arrangement.
Hay Literary Festival
A non-refundable deposit equal to 25% of the stay is required if booking is made 6 months in advance, or full cost will be payable at time of booking. Full booking balance to be paid on departure.